FLYBABY

Find quick help with ordering, shipping, returns & more. In the Flybaby Help Center you will find answers to all important questions!

Flybaby Help Center | Answers to your questions

From what age and weight can my baby use the Flybaby Baby Carrier?

From what age and weight can I use the Flybaby Toddler Carrier for my child?

Which Flybaby carrier is the best fit for my baby?

For which weather is the Flybaby carrier suitable?

Can the Flybaby baby carrier be used by both parents?

Can I pass the Flybaby baby carrier on to a second child?

Can I use the Flybaby baby carrier for leisure activities?

Can I also carry my baby on the back?

Can I carry my baby facing forward?

Can the spread / hip belt be adjusted?

What is the Flybaby Weather Cover and how does it work?

Does the Flybaby Weather Cover fit my Carrier?

Does the Weather Cover have a hand warmer function?

What is the Flybaby neck warmer and what is it intended for?

Can I wear the neck warmer without the baby carrier?

What are the dimensions of the Flybaby Bag?

Usage and Functionality

What material is the Flybaby Baby Carrier made of?

Where is the Flybaby Baby Carrier manufactured?

Can I wash the Flybaby carrier?

What material is the Flybaby Weather Cover made of?

What material is the Flybaby neck warmer made of?

What material is the Flybaby Bag made of?

Do I have to wash the baby carrier before first use?

How long does the Flybaby baby carrier last?

What is the difference between the Cosmos and the regular Flybaby colours?

Materials and Care

Is the Flybaby Baby Carrier safe for my baby?

Does the Flybaby carrier promote healthy hip development?

Does the Flybaby Baby Carrier support the squat‑spread position (M-Position)?

The baby carrier feels "loose" – is that a defect?

What is the Flybaby baby carrier NOT suitable for?

Are there special safety instructions for newborns and babies under 4 months?

Headrest – does the Flybaby Baby Carrier provide enough support for the head?

Why does the Flybaby Toddler Carrier not have a headrest?

My baby gets marks or blue feet from the baby carrier - what should I do?

Are the magnetic buckles of the baby carrier really safe?

What certifications and test standards does the Flybaby baby carrier have?

Is the neck warmer safe for my baby?

Ergonomics and Safety

Who is the Flybaby Baby Carrier made for?

Do I need practice to put on the Flybaby Caby Carrier?

Is the Flybaby Baby Carrier compact enough for travel?

My child doesn't like being carried – what can I do?

Does the Flybaby Baby Carrier close with one hand?

Comfort and Everyday Life

Do you offer discount codes?

Are there gift vouchers?

Midwives & Baby‑wearing consultants – are there special offers?

I made a mistake with the order (e.g., address)- what should I do?

I am buying the Flybaby Baby Carrier as a gift – what should I consider?

Can I change my delivery address after ordering?

Can I pay by installments?

Tax-free shopping – is that possible?

When will color X be back in stock?

Why does the Flybaby Baby Carrier cost €249,95?

What is the Flybaby Pro program?

What is the Flybaby Bag and is it included in the delivery?

What is included in the Flybaby Seasonal Set?

What is included in the Flybaby Essentials Set?

What is included in the Flybaby Everything Set?

What is included in the delivery?

What customs duties apply to shipments outside the EU?

Where can I find the Flybaby Baby Carriers in physical stores?

Order and Payment

What does shipping cost?

How long does delivery take?

How do I track my order?

What customs duties apply to UK deliveries?

Shipping to Switzerland – how does it work?

My package has arrived according to tracking, but I have not received it - what should I do?

All articles

Categories

Usage and Functionality

Materials and Care

Ergonomics and Safety

Comfort and Everyday Life

Order and Payment

Shipping and Delivery

Exchanges and Returns

Complaints and Warranty